Determinants of efficiency of non-bank financial institutions: an empirical evidence from Bangladesh

Purpose The purpose of this study is to evaluate the effect some internal features that influence efficiency non-bank financial institutions (NBFIs) in Bangladesh. Design/methodology/approach selected top 15 Dhaka Stock Exchange (DSE)-listed NBFIs according purposive sampling. period was from 2016 2020. Secondary data were collected annual reports. cost-to-income ratio a dependent variable used as proxy operational efficiency. ordinary least square regression technique applied measure impact firm-specific factors on Findings Results showed number employees, branch number, firm size and deposit have significant at 5% level. branches employees negative impact, whereas positive firms' negatively related because interest expenses more than offset by income generation through conversion deposits into loans. Practical implications has practical policy NBFIs' managers, shareholders, depositors, clients, regulatory authorities government enhancement would bring soundness. Originality/value This shed light can be changed increase or reduce ratio. novelty it identified associations between NBFIs.